FAQ (Frequently Asked Questions)
Cut-off time: 10:00 PM (GMT-03:00) Brasília Standard Time (São Paulo)
Order processing time: 1–3 business days (Mon–Fri)
Shipping time: 4–8 business days (Mon–Fri)
We ship using the following carrier:
Brazilian Post and Telegraph Company (Correios / ECT)
To track your order, enter your Order ID in the tracking box and click the “Track” button on our tracking page below:
Track your package
Your Order ID is included in your invoice and in the confirmation email you received after your purchase.
Yes, our website is secure according to the verification criteria provided by:
siteconfiavel.com.br
To view the security report for greenlyx, access the link below:
https://www.siteconfiavel.com.br/site/greenlyx-com?id=6920b5e760c7ef027b2ab023
According to our policies, all products come with a 7-day warranty starting from the date the product arrives at your address, in accordance with our terms.