Greenlyx Privacy Policy

Greenlyx, a private legal entity, takes your privacy seriously and is committed to protecting the security and confidentiality of all data from our customers, partners, suppliers, and users of the Greenlyx.com domain, as well as any other website, store, or application operated by us.

This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our store and through communications exchanged with you.

This Privacy Policy applies only to information collected through the store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THE TERMS SET FORTH HEREIN AND TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding your Personal Data processed by us. If you have any questions about the use of your Personal Data, please contact us.

Additionally, this Privacy Policy does not apply to third-party applications, products, services, websites, or social media features that may be accessed through the store. Accessing these links will cause you to leave our website and may result in the collection or sharing of information by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you obtained the necessary consent to authorize the use of such information under this Privacy Policy.


Section 1 – Definitions

For the purposes of this Privacy Policy:

“Personal Data”: any information that directly or indirectly identifies a natural person (e.g., name, ID numbers, date of birth, IP address, etc.).

“Sensitive Personal Data”: information revealing racial or ethnic origin, religious beliefs, political opinions, union affiliation, health or sexual life data, genetic or biometric data.

“Personal Data Processing”: any operation performed on Personal Data, whether automated or not, including collection, storage, organization, alteration, consultation, use, disclosure, deletion, and destruction.

“Data Protection Laws”: all applicable legal provisions regulating the processing of Personal Data, including but not limited to Brazil’s LGPD (Law No. 13.709/18).


Section 2 – Use of Personal Data

We collect and use Personal Data to manage your relationship with us and provide you with a better experience when purchasing products or services in our store. Examples include:

  • Enabling your purchase of products/services

  • Confirming or correcting the information we have about you

  • Sending information we believe may interest you

  • Customizing your browsing experience

  • Contacting you using the phone number or email provided (via voice message, SMS, email, or other methods permitted by law)

Additionally, Personal Data may be used as necessary or appropriate:

a) under Data Protection Laws
b) to comply with legal or regulatory requirements
c) to comply with court or administrative orders
d) to enforce our Terms of Use
e) to protect our operations
f) to protect rights, privacy, and security (yours, ours, or third parties’)
g) to detect and prevent fraud
h) to allow us to pursue legal remedies or reduce damages
i) in any other manner permitted by law


Section 3 – Failure to Provide Personal Data

You are not required to share the Personal Data we request; however, if you choose not to, we may be unable to provide full access to the store, access certain features, or complete product delivery or service provision.


Section 4 – Data Collected

General browsing on the store does not require registration. However, some functionalities do require Personal Data to complete purchases or enable product delivery.

We may collect:

When you contact us:

  • Name

  • Last name

  • Phone number

  • Address, city, state

  • Email address

  • Information sent via forms (questions, complaints, suggestions, etc.)

During store browsing:

  • Geolocation data

  • Preferences and interests

  • Browsing information (pages visited, ads displayed, IP address, device info, etc.)

  • Anonymous or aggregated data

  • Other technical data collected through cookies or similar tools

We do not collect Sensitive Personal Data.


Section 5 – Sharing Personal Data with Third Parties

We may share your Personal Data:

  • With partner companies selected by you

  • With service providers supporting our business operations (customer service, hosting, storage, fraud management, marketing, IT services, etc.)

  • With third parties assisting in store management

  • In case of reorganization, merger, sale, joint venture, transfer of assets, including bankruptcy proceedings


Section 6 – International Data Transfers

Personal Data may be transferred or accessed by partner companies worldwide, as permitted by this Privacy Policy.


Section 7 – Automatic Data Collection

We and our third-party providers may collect Personal Data using:

  • Browser or device data

  • Cookies

  • Pixel tags, web beacons, and similar technologies

You may disable cookies through your browser settings, but doing so may affect store performance.


Section 8 – Cookie Categories

Our store uses the following categories:

  • Strictly Necessary

  • Performance

  • Functionality

  • Advertising


Section 9 – User Rights

At any time, you may request:

  1. Confirmation of data processing

  2. Access to your data

  3. Correction of inaccurate or outdated data

  4. Anonymization, blocking, or deletion

  5. Portability

  6. Deletion of data processed with consent

  7. Information about data sharing

  8. Information about consent rights

  9. Revocation of consent

Requests may require identity verification. In some cases, legal obligations may prevent immediate compliance.


Section 10 – Data Security

We adopt technical and organizational measures to protect Personal Data. However, no system is 100% secure. If you believe your data has been compromised, please notify us immediately.


Section 11 – Links to Other Websites and Social Media

Our store may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices.

We are not responsible for the privacy practices of companies such as Facebook, Apple, Google, Microsoft, etc.


Section 12 – Updates to This Privacy Policy

If we modify this Privacy Policy, we will publish the updated text on our store. Significant changes may be communicated via email or notification on the website.

Your continued use of the store after updates means you agree to the revised terms.


Section 13 – Data Controller Contact

To exercise your rights or ask questions about your Personal Data processing, please contact us at:

📧 contact@greenlyx.com